Avaya Unified & Collaboration Solutions

For office, mobile and remote workers, the Avaya Application Server provides a suite of software and web based applications which empower every user the tools to engage, collaborate and communicate regardless of their location.

From desktop applications to mobile apps, Avaya Unified and Collaboration tools enhance productivity regardless of the device they use.
The following applications are available as part of the Avaya Collaboration Suite.

One-x Portal

The Avaya One-X portal provides a graphical user interface which empowers every user of Avaya IP Office with communication tools enabling efficiency, productivity and collaboration.

Whether the Avaya IP Office user is in the office or travelling, the same set of tools are available to them via using their preferred device. Avaya IP Office One-X is simple & intuitive to use and provides instant access to other IP Office users and Avaya IP Office Unified Communication features.

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Avaya One-X Mobile IOS & Android

Avaya one-X® Mobile is an application that mobile phone users can use to connect to the IP Office Communications server.

Designed for a mobile workforce, the Avaya one-X® Mobile application provides rich unified communications (UC) capabilities that help users conduct business while on the move. Avaya one-X®

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Microsoft Outlook Plugin

The Avaya IP Office Outlook Plugin provides a full suite of One-X applications to the user interface.

Easy to install and use the Outlook plugin is included for all One-X users.

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Salesforce Plugin

The Avaya Salesforce Plugin enables business user to have telephony call control direct from the Salesforce.com web portal.

The plugin allows a user to easily dial contacts and receive inbound calls whilst providing instant access to the Salesfoce.com information relating to that call.

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Microsoft Lync Plugin

The Avaya IP Office Microsoft Lync Integration provides telephony capabilities for Lync via IP Office.

The application works with Lync Server-side (on-premise) or Office 365 (hosted) versions. Microsoft standard CAL licenses are sufficient to enable the plugin to operator in ‘Phone Mode’. The Lync plugin is available with all One-X User profiles.

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Avaya Communicator for iPad and Windows

Avaya Communicator for iPad and Windows enables you to log into your company server and make and receive telephone calls from your telephone extension through your iPad or desktop device.

From the application, you can also send email messages and instant messages, access your call history, access your local contacts, perform an Enterprise search, view other users presence status, and manage your presence status.

Avaya Communicator for iPad & Avaya Communicator for Windows integrates voice, video, presence, and IM over a single interface for IP Office customers.

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Avaya SoftConsole

IP Office SoftConsole is an application intended for receptionists and operators who answer and distribute calls.

It provides a range of call controls through the user’s computer, including park, hold, transfer, conference.

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