Voicemail Systems

Voicemail Pro

Voicemail Pro can be configured as a centralised or distributed voicemail system and allows message handling for individuals or groups on a single site or across an Avaya SCN multi-site network. Voicemail Pro is supported on Windows and Linux Environments.

  • Voicemail Pro:
    Provides information to callers
  • Voicemail to email
  • Group messages broadcasts


Main Features of Voicemail Pro:

  • Inbound call assistance: –
  • Delivers messages as soon as they are left
  • PIN code security
  • ‘Whisper Announce’
  • Assisted Transfer: call returns to Voicemail Pro automatically should the called party be engaged or not answer within a pre-determined time
  • Extended personal greetings based upon user availability
  • Personal numbering & distribution lists
  • Auto-Attendant and IVR
  • Queue Announcement
  • Text to Speech
  • Speaking Clock
  • Automatic and on-demand call recording
  • Voice forms/questionnaire mailboxes
  • Tag information to a call and deliver it to an agent
  • Web Voicemail (UMS)
  • Database Integration
  • Visual Basic Script support
  • Dual Voicemail Pro (IP Office Select only) with up to 500 Channels
  • Intuitive GUI for Easy Call Flow Creation and Maintenance
  • Intuity emulation mode
  • 22 supported prompt languages
  • Centralised voicemail within a multi-site IP Office environment
  • Networked Messaging

offer bespoke application integration with Avaya Voicemail Pro. Bespoke applications include Payment Gateway order processing (credit card orders via telephone touchtone DTMF